LEGAL INFORMATION

Privacy Policy

This Privacy Policy explains how information submitted through heavysparesourcing.com is collected and used. The website is operated as an independent B2B spare-parts sourcing and quotation channel.

1. Information we collect

We may collect the information you voluntarily provide, including your name, company, country, telephone or WhatsApp number, email address, OEM or part numbers, requested quantities, messages, and quotation files such as PDF, XLSX or CSV documents.

2. Why we use this information

• To assess and respond to requests for quotation.
• To source compatible products and communicate availability, price and delivery conditions.
• To coordinate export, documentation, packaging and logistics enquiries.
• To protect the website against abuse, spam and security incidents.
• With consent, to measure website usage and improve the RFQ experience.

3. Legal basis and business communications

Information is processed to take steps requested by a prospective business customer, to pursue legitimate B2B commercial interests, to comply with applicable obligations, and—where required—on the basis of consent.

4. Files and quotation data

Uploaded files are intended only for quotation and sourcing purposes. Please avoid including unnecessary personal, confidential or special-category data. Files may be shared with relevant suppliers, logistics providers or professional advisers only when reasonably necessary to prepare or fulfil a requested quotation.

5. Data retention

RFQ information is kept only for as long as reasonably necessary for quotation follow-up, commercial records, dispute prevention and applicable legal obligations. You may request deletion where no overriding retention obligation applies.

6. International processing

Because sourcing and export enquiries may involve suppliers or service providers in different countries, business information may be processed outside your country. Reasonable safeguards should be used where required by applicable law.

7. Cookies and analytics

The site uses essential local storage to remember privacy choices and interface preferences. Google Analytics is loaded only after the visitor accepts analytics. Analytics is configured without advertising personalisation and is used to understand aggregate visits and actions such as WhatsApp clicks, email clicks, OEM searches, file selection and RFQ submissions.

8. Data security

Reasonable technical and organisational measures are used, including HTTPS, restricted access, file-type and size controls, anti-spam protection and hosting security controls. No internet transmission or storage method can be guaranteed to be completely secure.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, withdraw consent, or request a copy of your information. Requests can be sent to rfq@heavysparesourcing.com.

10. Third-party services

The site may link to WhatsApp, email services, Google Analytics, Cloudflare and hosting infrastructure. Their processing is governed by their own privacy terms.

11. Changes

This policy may be updated to reflect legal, technical or operational changes. The effective date above will be revised when material updates are made.